We offer shipping to the U.S. via USPS, UPS Ground, UPS 2-Day, and UPS Next Day. For all U.S. orders over $125, shipping is free.

We ship Monday-Friday; orders placed over the weekend will be shipped the following business day. If you choose regular USPS shipping, you should receive your order within 3-6 business days. Texas residents should receive their orders within 1-2 business days. Free USPS shipping on all U.S. orders over $125. 

What about Ground, 2-Day Air, or Next Day shipments? 

All ground (3-5 business days) and expedited orders will be shipped by UPS. UPS orders placed before 12:00 PM CST will be shipped the same business day. UPS service does not deliver on weekends.

*Yes.  We accept most international orders, with the exception of orders to Spain, Sri Lanka, Guam, Turkey, Romania, and all countries in Africa. (However, we do ship to South Africa.)

For the following locations, we charge a flat rate.

Canada - $34.95 *Canadian orders over $150 USD are eligible for free shipping and will be sent via DHL. International orders may be subject to custom duties, which are tariffs or taxes charged by the destination country.

United Kingdom - $39.95 *UK orders over $150 USD are eligible for free shipping and will be sent via DHL. International orders may be subject to custom duties, which are tariffs or taxes charged by the destination country.

All other countries will be charged a flat rate of $59.95. Should you have any questions about shipping fees, please contact us. Your shipping quote will be calculated and displayed before you enter your payment information.

When will I receive my international order?

NOTE: Orders shipped outside the U.S. may be subject to customs inspections and/or fees according to the regulations of the destination country. Renée Rouleau Skin Care is not responsible for these actions or any reimbursement of customs fees or taxes. We ship most international orders using DHL.  Shipments to international PO boxes and to Russia and Mexico are sent via USPS.

Call us at 1-888-211-7560 and we will gladly take your order over the phone. 

You will receive an email confirmation when you place your order. If you do not receive one immediately, check your spam folder or email us.

We’re sorry that updated tracking information isn’t available, but rest assured your package is on its way! Shipping Domestically via USPS: Tracking information for orders shipped via USPS might not be updated at each checkpoint. U.S. orders can take anywhere from 3-6 business days to receive.

Shipping Internationally via DHL: You can find your tracking information via your DHL waybill. These international orders can take anywhere from 5-21 business days to arrive.

Have you tried contacting your local post office? In addition, we advise printing out a copy of the USPS tracking page and leaving a note in your mailbox for the postman or postwoman stating you haven’t received your order and ask for them to get it delivered to you. They may have brought it to an incorrect address or may know the whereabouts of the shipment. Ultimately, your post office is responsible for getting your package delivered to you once it leaves our distribution center.  

We accept Mastercard, Visa, American Express and Discover, as well as Google Pay, Apple Pay, and Afterpay.

Log into your account with your username and password, and you will be able to change your password. If you forgot your password, click "Forgot your password?" in the login screen, and a new one will be sent to your email.

Email us and we will look up your username and send you a temporary username and/or password to provide access to your account.

Yes. To protect the safety of any personal information submitted on this website, we use Let's Encrypt SSL Certificates.

Simply select the subscription box that appears on each eligible product page, select your frequency and then proceed to checkout.

You must set up an account to create and manage subscriptions. Once you do, you can log in to your account and manage your subscriptions to modify or cancel your subscription as needed.

All changes must be made at least 2 business days before the next shipment is scheduled to process.

After your second subscription replenishment of the same subscription item is charged you may cancel any future subscriptions of that item.

Each Subscription order automatically receives 10% off + free US shipping year-round. Unfortunately, you cannot apply or stack other promotional codes, discounts, or sale offers to your subscription order. In order to use other promotional codes, discounts, or sale offers you can skip your scheduled order by using the Skip Shipment option in the Subscription section of your account and place your order manually through standard checkout.

Yes. Buy a gift certificate ›

As long as they are stored in a cool, dark place, the shelf life is guaranteed for 18 months. Learn more about our products.

The Renée Rouleau products are sold exclusively at www.ReneeRouleau.com and at select retailers. Our website DOES accept most international orders, with the exception of orders to Sri Lanka, Guam, Turkey, and all countries in Africa. (However, we do ship to South Africa with restrictions).We do not sell through Amazon.

See this list of ingredients to avoid while pregnant including Renée Rouleau products. Refer to each individual product page to see if the product is pregnancy-safe.

There are three easy ways to get product recommendations:

Choose your skin type ›

Take the Skin Type Quiz ›

Schedule a virtual skin consultation ›

Contact us for assistance ›

A.M

Cleanse with a cleanser for your skin type

Toner with a toner for your skin type

Apply Vitamin C + E Treatment 

Apply Weightless Protection SPF 30

P.M

Cleanse with a cleanser for your skin type

Toner with a toner for your skin type

Alternate between a leave-on exfoliant, retinol*, and a hydrating serum for your skin type

Moisturize with a moisturizer for your skin type

*if a retinol is needed for your skin type

Don’t know your skin type? Take our Skin Type Quiz

Our products are sold through estheticians and skincare professionals. Learn More if you are interested in becoming a PRO Partner.