- Aging
- Sensitive
Not for me
First time with this product. Skin type 5. Applied as directed. Burn feeling immediate red skin overnight burn feeling and sensitive next day.
Renée Rouleau Skin Care
Hi Pam! Thank you very much for taking the time to leave your review. I'm so sorry to hear about your experience. Luckily, you're well within the 45-day return window! You can find the return instructions and policy here > https://www.reneerouleau.com/pages/customer-care-return-policy
Although this mask is designed for sensitive skin types, everyone's skin is unique and will have an equally unique response. We always recommend performing a patch test with a new product before using it all over the face. In this blog, Renée explains the ways to test a product for three different reactions > https://blog.reneerouleau.com/patch-test-skincare/
This blog will have several ways to calm and soothe your skin over the next few days > https://blog.reneerouleau.com/calm-facial-skin-irritation-fast/
I would also encourage you to check out this blog, where Renée discusses the four types of skin sensitivity and ways to treat them > https://blog.reneerouleau.com/sensitive-skin-types-and-their-causes/
Our esthetician will also be following up with you via email to learn more about your routine and provide additional assistance, so please keep an eye on your inbox!
-The RR Customer Care Team 💙